The X-Lite product page can be found here.
The X-Lite software can be downloaded here.
The CounterPath support forum can be found here.
The setup information below is based on X-Lite version 5.0 (Build 67284). This version has a noticeable interface change from previous versions. Users comfortable with configuring accounts in previous versions of X-Lite should not have any problems configuring this version.
CONFIGURING X-LITE 4.0 for Callcentric
After downloading and installing X-Lite, follow the directions below to configure your Callcentric settings. The configuration is the same for X-Lite on Windows and Mac OS X. We recommend that you read each step through in its entirety before performing the action indicated in the step.
STEP 1
If you haven’t as of yet, please install X-Lite. Once you have X-Lite installed please run the application.
STEP 2A
If you have just installed X-Lite you will see a screen similar to the one below:
Please ignore/close the Softphone.com popup window.
If you see this window click on the Account Settings link. Otherwise go to step 2B.
STEP 2B
If you already had X-Lite installed then please access the account configuration menu.
For OSX you can click on the X-Lite 4 menu at the top left of the screen. Then click on Preferences and Accounts to view the currently configured account. You can then double click the current account to enter the account configuration dialog.
For windows please click on the Softphone menu at the top left of the application. Then click on Account Settings to enter the account configuration dialog.
STEP 3
After you have accessed the account configuration interface you will see a window with tabs across the top, and fields to be filled in. Follow the directions below for how to fill the fields within each tab.
Within the Account tab fill in the fields as explained below:
Field
Setting
Display Name:
Enter your name in this field
Username:
This is either the default extension 1777MYCCIDOR1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number.
Password:
Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Authorization name:
This is either the default extension 1777MYCCIDOR1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number.
Domain:
Enter callcentric.com in this field
In addition the Register with domain and receive calls option should be checked and theDomain radio button selected.
Below is an example:
Once done please click on the Topology tab.
STEP 4
Within the Topology tab make sure that the settings are configured as shown in the picture below:
Once setup as above please click the Advanced tab.
STEP 5
Within the Advanced tab make sure that the settings are configured as shown in the picture below:
Once setup as above click the OK button.
STEP 6
You will now be back at the SIP accounts screen. Close this screen so that you may return to X-Lite’s main interface. The X-Lite software will now attempt to register (login) to our servers. You should see this happen in a few seconds and if successful you will see a screen like this:
If you receive an error message, please verify that your internet connection is working on the computer, and re-verify the settings.
STEP 7
That’s it! You can now make a phone call.
You can make a test call to 17771234567, or if you are signed up for one of Callcentric’s rate plans you can place a call to a traditional landline or mobile phone by dialing either: 1 + the area code and number for calls to the US Or 011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).
